Last Updated: 8/2/2025
At RestorativePTP, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with our practice—whether online, in person, or through any of our forms or communication channels.
We may collect the following types of information:
Personal Information: Name, date of birth, email address, phone number, address
Health Information (PHI): Medical history, treatment notes, diagnosis, and other information relevant to your care
Payment Information: Billing details, invoices, and records of payment for services
Website Usage Data: IP address, browser type, pages visited (if applicable via analytics tools)
Your information is used solely for purposes related to your care and interaction with our practice, including:
Evaluating and delivering physical therapy services
Creating customized treatment plans
Communicating with you regarding your appointments or care
Billing and payment processing
Complying with legal and regulatory requirements
We do not sell, rent, or trade your personal information. Your information may be shared:
With healthcare providers involved in your care (only with your consent)
With your insurance company if you request a superbill for reimbursement
When required by law (e.g., subpoena, investigation, reporting abuse)
With service providers who assist us in delivering care or managing records, under HIPAA-compliant agreements
You have the right to:
Request a copy of your health records
Request an amendment to your records if you believe something is inaccurate
Request restrictions on how your information is used or disclosed
Receive a list of disclosures upon request
File a complaint if you believe your privacy rights have been violated
For a full explanation of your rights, please refer to the Notice of Privacy Practices or request a copy in person.
We take appropriate technical and administrative precautions to protect your personal and health information, including:
Secure storage and access controls
HIPAA-compliant data management systems (e.g. intake forms, EMR)
Staff training on privacy and confidentiality
If you use our website, please be aware:
We may use cookies or analytics tools to understand general website traffic (no personal or health data is collected via cookies)
Contact forms or appointment requests submitted through the site are encrypted and securely transmitted
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy or your health information, please contact us:
RestorativePTP
Email: [email protected]
